If you have registered for our online services please click below

https://systmonline.tpp-uk.com

To register for our online services please bring 2 forms of identification to surgery (a photo ID such as passport or driving license, and a utility bill showing your current address).

We provide a full range of GP consultations for general medical problems, acute issues, and chronic medical conditions (e.g. diabetes, heart disease).

To make an appointment please call, visit the surgery in person or book online via the above link. All appointments are by prior booking only with urgent same day appointments available.

When making your appointment, please give the receptionist a brief description of your problem so that she can suggest the most appropriate person for you to see and how long your appointment should be. 

Please remember that an appointment is for 10 minutes and only for 1 problem and 1 person only. If you require a longer appointment, please ask when you book, or if you need consecutive appointments for more than 1 person in the family.  

This is so that the doctor can deal with each problem safely and also help keep clinics running to time.

In a number of cases it might be worth considering an appointment with a practice nurse, practice pharmacist or our mental health practitioner rather than a doctor.

Our staff are qualified to deal with many conditions and you may be seen more quickly rather than waiting to see a doctor.

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Please attend your appointment on time, if you are more than 10 minutes late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.

Routine Appointments as Weekend and in the Evening with Bolton GP Federation

We now have routine GP and Nurse appointments available 6.30pm-8.00pm weekdays and at 9am-1pm Saturdays; Sundays and Bank Holidays. The appointment will be at either Royal Bolton Hospital Urgent Treatment Centre, Winifred Kettle Centre (Westhoughton) or Waters Meeting Health Centre.  The appointment must be booked through the practice and you will be asked whether you consent for a Health Care professional to access your medical records. If this is not agreed you will be unable to use this service. 

Please speak to the surgery staff for more details.